Terms of service

Terms of Service

Welcome to HavenForge, accessible via havenforge.shop.
By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. General Information
These terms apply to all visitors, users, and customers of our online store. We reserve the right to update or modify these terms at any time without prior notice; changes become effective immediately upon being posted on this page. Your continued use of the website after updates constitutes acceptance of the revised terms.

2. Eligibility
You must be at least 18 years of age, or have the consent of a legal guardian, to place orders on this site. You represent that all information you provide during registration and checkout is true, accurate, complete, and current.

3. Product & Pricing
All product images, descriptions, and specifications are for reference only; minor variations may exist. We make reasonable efforts to display product colors and features accurately, but we cannot guarantee your device screen will show every detail perfectly.
Prices are subject to change without notice. We reserve the right to correct pricing errors even after an order has been submitted. If a product is listed at an incorrect price, we may contact you to confirm or cancel your order.

4. Orders & Payment
Submitting an order constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including but not limited to stock availability, pricing mistakes, suspected fraud, or violation of these terms.
All payments must be completed through our authorized checkout channels. You authorize us to charge your selected payment method at the time of purchase. Ownership of products passes to you only after full payment has been received.

5. Shipping & Delivery
Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs procedures, weather, or other circumstances outside our control. We are not liable for indirect losses caused by delivery delays.
International shipments may be subject to import duties, taxes, or customs fees; these charges are the sole responsibility of the customer.

6. Intellectual Property
All content on havenforge.shop — including text, logos, graphics, images, layout, and code — is the intellectual property of HavenForge or our licensors. You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our explicit written permission.

7. Prohibited Uses
You agree not to:
- Use this site for any illegal or unauthorized purpose;
- Attempt to hack, overload, disrupt, or damage our website, servers or systems;
- Submit false, misleading, or fraudulent information;
- Scrape, crawl, or collect site data without our permission;
- Infringe upon the rights of other users or third parties.

8. Limitation of Liability
HavenForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our website or products, to the fullest extent permitted by applicable law. Our total liability shall not exceed the amount you paid for the relevant order.

9. Third‑Party Links
Our website may contain links to external websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites.

10. Disputes
Any dispute related to your use of this store shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be handled in accordance with applicable consumer laws. Nothing herein shall affect your mandatory statutory consumer rights.

11. Contact
If you have any questions regarding these Terms of Service, please use the contact form available on our website to reach us.